Communication with Constant Contact and the WordPress plug-in seems broken.

ISCA, WWW

1  comments

The Constant Contact WordPress plug-in with its opt-in check-boxes is not putting users onto our Constant Contact list. Nothing happens.

Just off the phone with Taylor and a shared screen session and she said to post to the forum.

Great feature here -- but it isn't working.

Screen grab of CC settings

Not working.

Background:

This is Mark@Rauterkus.com, also webmaster-team@SwimISCA.com. 412-298-3432.

Constant Contact login is DougFonder@gmail.com

Sites where it is broken include:

Problem:

When a user logs into the site, the user is presented with the Constant Contact plug-in check box so that the user can also be subscribed to our Constant Contact email list. Well, it doesn't ever work at any of our sites. The log-in check box is a Constant Contact Plug-in. It works with WordPress and Constant Contact.

Our main forms works, but the opt-in check box does nothing.

Screen image sent. https://pool.SwimISCA.org/wp-admin/

Login is failing to subscribe w Constant Contact

This isn't working as it should.

I tried a number of emails. They all failed. The CRON bypass was set, so no delay. Not using a Redirect URL feature. Not putting more than one form on a page.

When a person logs in, the user should be directed to the WordPress site as a wordpress subscriber, and also at the same time, be made into a subscriber on Constant Contact, with the list 2020 web wp plugin.

A user-account with admin rights has been set up.

  • https://Pool.SwimISCA.org/wp-admin/
  • email is support@constantcontact.com
  • username is CCsupport
  • PW: (ask me)

Other thread on the support forum:

  • Might be similar to this other thread she researched:
    https://wordpress.org/support/topic/contacts-not-being-added-to-subscriber-list-2/
  • ref:_00D708xak._5003n2PMfeR:ref

Update from Constant Contact:

Constant Contact wrote:

If you're able to log in to the WP admin, can you check to see if there's any sort of admin notice saying that there may be issues needing addressed? If yes, can you then visit our Settings section and the support tab, to enable a debugging checkbox?

This will reveal a hidden log area that we have that will hopefully have some API logging for potential logged issues with this part. It'll help use determine what may be going on.

Results:

The debug was turned on and then a new subscription was sent with a new email / registration. And,  the log area stays empty.

Next attempt, turn off the other plug-in that does join logins with other sites.


Another error - pushing F12 to check Chrome Browser messages reveals:

DevTools failed to load SourceMap: Could not load content for chrome-extension://liecbddmkiiihnedobmlmillhodjkdmb/js/content.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

DevTools failed to load SourceMap: Could not parse content for https://blog.swimisca.org/wp-content/plugins/constant-contact-forms/assets/js/ctct-plugin-frontend.min.js.map: Unexpected token < in JSON at position 0

DevTools failed to load SourceMap: Could not parse content for https://blog.swimisca.org/wp-content/plugins/constant-contact-forms/assets/js/ctct-plugin-recaptcha-v2.min.js.map: Unexpected token < in JSON at position 0

About the author 

Mark Rauterkus

Mark Rauterkus, is the webmaster for ISCA. Also a swim, SKWIM and water polo coach in Pittsburgh, PA, USA. Cell: 412-298-3432

You may also like

Links to secure payment pages for the ISCA Meets in 2021

Upsell, Thinking out loud

Onboarding Customers

SendGrid asks for DNS Host

Moving the outreach efforts along on ISCA’s Facebook page

Resolved: Verify User Checkbox. Where is this from and how to activate after an ecommerce sale?

Rare choke with the sites. Error. ISP support says it is CalderaForms.

Documentation

Clearing cache

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
>